Microsoft Copilot for Service

Microsoft Copilot for Service

Modernize your contact center with a copilot designed for service. Copilot for Service includes Copilot for Microsoft 365 and extends your existing contact center with generative AI to enhance service experiences and boost agent productivity.

Fuel generative AI-powered conversations

Connect to all your data—including CRM, contact center systems, and other sources—to enable AI-powered conversations without replacing your existing solution.
  • Access your knowledge
  • Quickly add value
    Get up and running right away, accelerating time to production by reducing integration and development efforts.
    Window showing content sources list in copilot.
  • Customize to your needs

Enhance agent productivity in the tools they use every day!